Terms and Conditions


Correct as of July 2016

The website, its contents, terms and conditions and contracts shall be governed by and construed in accordance with English Law. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable.

These Terms and Conditions do not affect your statutory rights.

By clicking the ‘Next’ button to submit your order on the checkout screen you are offering to buy goods at the price stated subject to our terms and conditions.

All prices are shown in GB Pounds Sterling and include packaging. All Gifts in the Gifts bags are carefully packaged using shredded tissue paper and any fragile/breakable gifts are bubble wrapped to ensure no breakages occur. The Gift Bag is then placed in a cardboard box for posting, carefully secured with bubble wrap in the box and strong postage tape on the outside. All delivery prices are based on a flat rate of £4.95 - this is based on Royal Mail First Class Signed For, and is for UK mainland only. Please contact us for international postage costs.

We aim to deliver within five working days from receipt of order. All deliveries are subject to payment authorisation. If an item is temporarily out of stock a substitution of similar style but same value will be made. We cannot be held liable for any loss you may suffer as a result of late delivery or cancellation of your order. If you have any questions regarding delivery please e-mail us or telephone.

Whoo Hoo Gift Bags offer a 14 day money back guarantee. If for any reason you are not entirely happy with your purchase, we will give a full refund provided that goods are returned to us in perfect condition with the original packaging, by Royal Mail Special delivery, within 14 days of you having received them. 

Please check the goods on delivery. If goods are delivered damaged of faulty you must inform us within 5 days of delivery and we will arrange collection and replacement at our expense. If you do not inform us within 5 days we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.

We accept on-line payment by all the major credit and debit cards, including MasterCard, Visa, Switch, Delta, and JCB. We also accept all credit and debit cards carrying the MasterCard or Visa logos. 

To order goods you must be least 18 years of age.

Images may not show the actual size of items.  Please contact us for more details. E & OE. Although every effort is made to photograph items accurately, we cannot guarantee every computer monitor will depict the actual colour of the merchandise. If you are concerned, please feel free to contact us with any questions about the colour or size of any item before purchasing.

All personal details entered by our customers remain secure on our server until orders are downloaded and processed. We do not supply or sell customers details to any outside organisation. We will endeavour to take all reasonable care, in so far as it is possible to do so to keep all details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.

Whoo Hoo Gift Bags do not accept any responsibility for any Website not under our control, which may act as a portal to our site or be connected by a link with our site.

Whoo Hoo Gift Bags reserves the right to refuse the supply of goods at its discretion.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.

Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales under English Law.

These terms and conditions are subject to change at any time without prior notice to you. We recommend that you print and keep a copy of these terms and conditions.